A previous case had issues with his programs after uninstalling his free antivirus software.  He also mentioned that a lot of icons in his desktop went missing and that several startup programs stopped launching; when all he did was to click on the uninstall button at the Programs and Features list in control panel.

Here’s the problem: there are other add ons on your antivirus program that may not be listed in the programs and features list. Some are, but you can’t uninstall them; thus causing problems like inability to browse, error messages on startup up to losing internet connectivity.

Even I, as a technician, get problems after uninstalling some antivirus program. Most commonly when removing an antivirus software bundle. I’m not saying that these bundles are not good; they are actually good and gives your computers security from all sides. Just like what I’ve previously mentioned; some add-ons are not that easy to remove because they are all over your system – your browser, your firewall, your registry. More often, these components are related to each other and if a component is removed it would just crash down altogether, causing damage on other components of your computer.

I’m pretty sure that this side problem has been raised to antivirus software developers. Some don’t really know this but each antivirus software has its own removal tool. Some of the popular ones I’ve listed below:

• Norton products
• McAfee products
• Trend Micro prouducts
• Kaspersky products
• AVG products

Instructions on how to use them are also included on the page.  Its quite simple really, all you have to do is to download the tool, install it and run it.

However, in cases where problems are encountered, most especially when network drivers need to be reinstalled or the firewall and/or the browser add-ons need to be reconfigured.  Depending on the situation; in worst cases, you just end up reinstalling everything.

End result: not only did we successfully remove other components of the antivirus program; but we also made sure that everything was in good working condition.  Another happy customer with a working computer.

How can Techie Now help?

Antivirus programs can be very tricky when you’re trying to uninstall them.  There are several components scattered all over your PC to give you all around security.  At most cases all components cannot be simply removed by the built in windows uninstaller and may cause instability to system crash on your computer.  Let Techie now take care of the hassles so you can ensure a working and safe pc.  We’ll also give you our expert opinion because we care for your computer as if its our own.

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Browser games are simple online games that are played using the web browser. You can either play against the computer (server) or other human players (thru the internet, of course). Popular examples are Yahoo!Games, PopCap games, AOL games. These games rely solely on common browser plugins like java or flash player. Now when these plugins encounter a problem, you can’t play the game anymore.

My recent customer had problems playing an online card game. There no problems logging in to the site, but it just stops at the loading page. Initially, we had to check it out on my side to see if its just a typical downtime from the website. But no. I checked the browser add-ons, and even reset the browser to no avail. Tried to reinstall java and flash player but it didn’t fix it. Since it wasn’t a plugin issue; I thought it may be another Internet Explorer problem after a recent windows update. Tried to load on another browser.. voila! It loaded!

But that isn’t the end of the story. The next thing I found out is after restarting.. we’re back to square 1; this time with two browsers. The way things are going its seems like its more than the brower in itself… it has something to do with the system files.

It is a possibility that when we install/uninstall toolbars, addons and cracked software, that system files are being replaced. Sometimes, when we try to bring in unregistered software, it may replace good system files with corrupt ones. Good thing that Windows has a built in tool that checks and replaces old or broken system files with good ones in the form of SFC (system file checker). It works in conjunction with Windows File Protection that keeps the system file cache updated with the latest approved Microsoft system files. It works something like a tool that takes off the bad stuff and brings back the good stuff in… like a full body workout!

End result: the browser game loaded and worked on both browsers; thus another happy gaming for a happy customer.

How can Techie Now help?

Playing games is one good way to relax; but it can be more of a frustration when things don’t work out well. Just like in browser games. You can be clueless as to where the problem is at. Let Techie Now, take care of the hassles so you can go back and play your favorite online game in no time. We’ll also give you our expert opinion because we care for your computer as if its our own.

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I must say for this particular case that it’s simple and complex at the same time. What makes it more special is that I have to set it up on a Windows 7 machine (the simple part) and a Windows XP machine (the complex part). Why simple? Windows 7 has a feature of “Homegroup” where setting up a home network was made so easy that you just have to type in an access code to join the network. A “homegroup” link is found in Network and Sharing center, and a wizard that guides you in the process. (ref.http://blogs.msdn.com/e7/archive/2008/12/30/at-home-with-homegroup-in-windows-7.aspx)

And as I’ve mentioned, the complex part is when you would want to add an earlier version of Windows in the network. For this case, my task was to add a Windows XP machine to a Windows 7 homegroup. This is not as simple as the above because “homegroup” only works with Windows 7 computers. In this case, the group’s name on both machines must be the same. (i.e. change the workgroup name to “homegroup” since that cannot be renamed in windows 7) In addition to that, whoever wants access must have a user account on the Windows 7 machine that matches the user name and password on the XP machine.

End result, we had a working home network between 3 computers, 2 on Windows 7 and one in Windows XP. Another happy customer with a working home network.

How can Techie Now help?

There are some some computer related activities that can be complex no matter how simple it sounds. Some may even sound impossible, but not really if you know how to work around it; however that will get you confused in the process. Let Techie Now handle the confusing stuff. We’ll also give you our expert opinion because we care for your computer as if its our own.

www.TechieNow.com

McAfee, a security agency, released its annual, “Mapping the Mal Web” report naming the riskiest domains in the web worldwide. Disturbingly, most of the riskiest domains come from Asia-Pacific region.

The following are the top 10 riskiest domains in the web:

1. Cameroon (.cm) – Cameroon from Africa got in the top list for 2009 overthrowing Hong Kong (.hk) as the web’s riskiest domain for 2008. With a risk rating of 1.1%, Hong Kong dropped to the 34th place this year. It is a small African country bordering Nigeria. It’s the first time that Cameroon entered the list getting the top spot with the risk rate of 36.7%. Most of the time, users mistype .com to .cm making it as the common typo for domains. Because of this, many cyber criminals decides to come up with fake typo-squatting sites redirecting users to download malicious downloads, spyware, adware and others.

2. Commercial (.com) – .com is considered as the most common domain, also getting more and more dangerous as of 2009. It has been in the ninth place in 2008 and grabbing the second most dangerous domain for 2009. It is also the most risky generic top level domain (TLD).

3. China (.cn) – The third spot belongs to China with the risk rating of 23.4% while having a 11.8% risk rate in 2008. McAfee’s report shows that websites registered with the .cn are more related spam sites.

4. Samoa (.ws) – Samoa is in fourth place with a 17.8% risk percentage compared to its security risk of 3.8% the other year. It has been reported that Samoan-registered domains are known risky for its activities like phishing and malicious downloading. Together with China, Samoa stayed in the top 5 riskiest domains since 2008.

5. Information (.info) – With 15.8% risk rate for 2009 and 11.7% for 2008, .info is considered as the most spammy domain because its sites generates a lot of junk mail. Its activity is largely spam related.

6. Philippines (.ph) – Philippines marked the sixth spot with the overall risk level of 13.1% as compared to its 2008’s risk rate of 7.7%. Its registered sites are getting more into spam and phishing than the malicious downloads.

7. Network (.net) – The seventh riskiest domain is the Network (.net) having the risk rate of 5.8% compared to its higher security risk in 2008.

8. Former Soviet Union (.su) – Former Soviet Union joined the top list for the first time, with the 5.2% security risk. Reports noted that its domains are mainly used linking phishing and malicious download activity.

9. Russia (.ru) – Russia is in the ninth place getting a risk rate of 4.6%. In 2008, it has a security risk of 6%. Domains from Russia are distributed for phishing, spam and malicious downloads.

10. Singapore (.sg) – Next to the Philippines belonging to the Asia-Pacific country, Singapore had the tenth place with the overall risk of 4.6%, compared to 0.3% last year. .sg domains were distributed evenly for spam and download activity.

The riskiest domain for malicious downloads comes from Romania (.ro). 21% of its domains are offering viruses, spyware and adware. The Government (.gov) domain is the safest domain for having 0% risk. Japan (.jp) domains got a rating of 0.1% proving to be the safest country domain in the web.

The “Mapping the Mal Web” report just shows how smart the cyber criminals are they quickly change their strategies to attract more victims without being caught. Attackers prefer to target places where it will be cheap and convenient for them to register their sites.

How Can Techie Now Help?

McAfee has named the world’s riskiest domains. With the cyber criminals roaming the web, any domain from any country can be affected by these phishing, spam and malicious downloads. It just proved that it’s really not that safe when it comes to browsing the web. The right thing to do is to make sure that you have a security software ready in your computer for protection. If you are looking for services that can protect your computer, you can trust Techie Now with that. Contact us now for any PC support services like virus and spyware removal, performance optimization, installation and configuration and general repair.

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It been a joke in Spain for years now that the British actor, Rowan Atkinson, who played as Mr. Bean, looks really alike to Spain’s Socialist prime minister, Jose Luis Rodriguez Zapatero. El Pais, Spain’s leading newspaper, has published an article against the government handling the economy with the cartoon image showing Mr. Zapatero as Mr. Bean. The problem of unemployment in Spain has increased twice to about 19 percent.

Mr. Zapatero’s official verified that a security breach caused the hack of the website covering Spain’s 6-month presidency of the European Union. Fortunately, the site information is not affected at all. El Mundo, another newspaper from Spain, showed to the public the screenshot Mr. Bean appearing in the official webpage. During that time, anyone who visited the website will receive a “Hi there!” greeting by Mr. Bean. Thousands of users flooded the site to prove if the spoof is true.

How Can Techie Now Help?

It’s easy for cyber criminals to hack websites like what happened to the Spain’s Official European Union Presidency website. It may not have affected the site that seriously but it just proves that websites are not safe with numerous hackers over the web. Also include the computers and its users. For a start, Techie Now can help you when it comes to computer protection. It also offers other PC support services like: virus and malware removal, performance optimization, installation and configuration and general repair.

www.TechieNow.com

How were the personal data of RockYou’s million users lost?

RockYou kept its users’ personal data which are all confidential only in plain-text files or .txt docs. They have failed to protect the personally identifiable information (PII) of their users letting it be accessed by anyone who is capable to hack. No wonder the hacker, “igigi”, didn’t have a hard time exploiting RockYou’s SQL injection vulnerabilities because of its poor coding.

After that attack, RockYou sent a mail to its users, including Claridge, received an e-mail from RockYou saying that their information might have been compromised. But 12 days before that, RockYou already knew its own liabilities and decided to shut down the site. It even published an apology and explanation on the attack that happened on the website.

To prevent this from happening again, RockYou will cooperate with the investigation of the authorities on the illegal breach of its database. They will also encrypt all passwords, evaluate their data security features and upgrade their legacy platform with the standard security protocols. RockYou is sued for nine counts which include negligence, breach of contract, violation of California’s Computer Crime Law, and California’s Security Breach Information Act, among others.

How Can Techie Now Help?

Alan Claridge did the right thing when he sued RockYou for data breach. Regardless of RockYou’s website being hacked, they should still protect customer data and not to have waited for 12 days before informing its users about the hack. You’ll never know but you might be the next victim of these hackers. Protect your PC now! Contact Techie Now for PC support services that you need like virus and spyware removal, performance optimization, installation and configuration and general repair.

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SpamAssassin is a computer program used for e-mail spam filtering based on content-matching rules. Mike Cardwell found out that a rule named ‘FH_DATE_PAST_20XX’ triggered the program to give a high spam scores to any e-mail, legitimate or not, that has arrived within its header a date beyond a defined point in the future. He searched for the rule in Google and found out that the said issue, #5852, was first identified in November 5, 2008 and was already fixed in June 30, 2009. He is using Debian for his operating system which doesn’t contain the fix needed for that problem.

The rule ‘FH_DATE_PAST_20XX’ was not updated in compiled versions of Apache SpamAssassin 3.2.0 thru 3.2.5 before the New Year started. So any e-mails sent between 2010 and 2099 will automatically have high spam scores. Even though this problem has not directly stopped e-mail, the number of the legitimate e-mails mistakenly marked as spam would have been raised until the service providers detect the problem.

We’ll never know how many e-mails were affected by bug. According to reports, false positives appeared in Sweden, Germany, and The Netherlands. Daniel Axster of CronLab, an open source anti-spam company from Sweden, stated that it would have affected worldwide if it crossed the date line since almost all ISPs use the standard rule set with some modifications.

Axster advised the providers that they should do regular updates for the filters and archive spam monthly or in case of problems. They should also propose a mechanism to end users that will check their filtered emails for false positives. CronLab usually follow these techniques. Customers should store those emails suspected as spam so that the ISP can analyze about it.

SpamAssassin quickly fix the problem and offered a help page on its website as soon as they discover the problem. If you feel that you might have been affected with this bug but doesn’t know how to check it, you just have to press the resend button to send your email again.

How Can Techie Now Help?

The SpamAssassin 2010 bug blocked the emails enabling for other users not to receive emails sent to them. ISP should update their filters regularly. It’s the same as users updating security software for their computers for protection. If you are looking for PC support services like virus and spyware removal, performance optimization, installation and configuration and general repair, Techie Now is here to help you.

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Here are some of the predictions that will challenge computer security this year:

1. Spam, Scams on Social Networking and Real-time Sites – A group of security researchers belonging from Websense, Breach Security, IBM Internet Security Systems‘ X-Force, and Symantec agreed that cybercriminals will focus their attacks on social networking sites such as Facebook, MySpace, and LinkedIn, and on real-time social sites like Twitter. When it comes to real-time features, Google, especially Google Wave, as well as Bing will be their target. The attackers enjoy the fact it will take time for others to discover the existence of a malicious link or file. Users may recognize one but still one way or another, there will still be victims.

2. Crime Cloud – Security vendors specifically AVG, M86, and RSA predicted that criminals will be attacking and using use cloud services directly to control attacks. and using them to direct and control attacks. IBM researchers are anticipating to see attackers exploiting more services. Take Amazon AWS for example which already served as a host for a malware command and control server.

3. Malware Hijacking Trusted Sites – Breach Security observes continuous improvements when it comes to compromising trusted sites and infecting them with malware. Numerous incidents of SQL injection has been proven successful in attacking sites. No doubt, it will happen again. Cybercriminals prefer to have a third-party that will distribute their malware.

4. Macs Will Be Compromised – It’s been years now that security companies have been talking about Mac being targeted by attackers for malware. According to Websense, exploitation will happen affecting Safari under Mac OS X which will invite hackers to target the Mac platform. Symantec is worried that Mac users who are not spending money to buy antivirus software yearly will not be protected with such attack. Zscaler still believe that Apple can somehow oblige the company to strengthen its security to surpassed continuous attacks. Many think Macs will be widely affected because of Adobe Flash vulnerability.

5. Search Engine Poisoning and Malvertising – Cybercriminals will exert more efforts on exploiting trusted sites. For them to infect sites, they will make use of search engines and advertisements. They will continue to threaten and weaken search results and enjoy the attention breaking news and events. Google together with Microsoft will assure its users for a safe search and advertising. Of course, they wouldn’t want their users to not trust them.

6. Increasing Number of Bots – Why would cyber criminals waste their time with cloud-hosted malware when botnets can do the same thing? Botnets are better than cybercriminals. It can also be a source of income generating cash for criminals and hijacking other botnets for money. This will cause conflict preventing botnets to grow and attracting security experts and law enforcement. It’s botnets against other botnets. It’s like what happened to Zeus/Zbot being shut down by Bredolab botnet. Symantec claimed that botnets have become the foundation of cybercrime.

7. Piracy Gets Riskier – Microsoft has started making a move to lessen software piracy since last December. They received many complaints from users who buy the pirated version of Windows. IBM researchers are expecting that the continuous use of the pirated software will infection more users will malware.

8. Mobile Security Issue – Smartphones like iPhone and Android-based handsets are like miniature personal computers. They are being used for business purposes. In 2010, Websense predicted that smartphones will be targeted for attacks just like the computers. Nowadays, security vendors either have or are developing a mobile security product service. IBM thinks that mobile attacks will still be limited.

9. Major Insider Theft Scandal Will – It is expected next year that someone who has been in a large organization accessing company data will be caught to be working for or with a cybercrime group. The Identity Theft Resource expected that the number of insider cases will increase because of failure to follow basic workplace security protocols.

10. Clickjacking is Back – According to Zscaler, clickjacking will strike back. Clickjacking is a malicious technique that tricks users to reveal confidential information or take control of their computer while clicking the sites. Jeremiah Grossman of WhiteHat Security and Robert “RSnake” Hansen of SecTheory reveal about the technique in October 2008. Efforts have made to lessen the risk of clickjacking but it is still effective to use especially with a social engineering component.

How Can Techie Now Help?

The above security threats serves as a reminder for computer users to be careful over the web. You’ll never know what security threat you will be into. For now, the best protection is a reliable and updated antivirus software that will keep you and your computer in trouble. When it comes to your computer’s protection, Techie Now is the name you can trust. Techie Now offers PC support services: virus and spyware removal, performance optimization, installation and configuration and general repair.

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By December 18, the thieves attempted to transfer $1.86 million from the district’s account at NBT bank to an overseas account. They tried to transfer again another $1.19 million to different overseas location after a week. The bank representative suspected and flagged the money transfer amounting of $758,758.70 after they discovered the two previous unauthorized transactions.

Fortunately, Duanesburg and NBT bank have recovered the $2.55 million stolen funds from them but still lacking $497,000. According to Duanesburg Central, more than a quarter of district’s budget for a year has been targeted by the thieves, which is less than $15 million. It is servicing about 1,000 students from kindergarten to 12th grade near west of Albany.

The same attack also happened on school districts, cities, counties and small businesses across the country last year. Attackers use malicious software get the user names and passwords and steal from the users’ online bank accounts. The FBI and the New York state are helping each other to investigate but it’s still unclear if malicious software has something to do with the attack. Duanesburg Central School District stopped online access to its bank accounts and requested that payments should be sent and received through paper check for now.

How Can Techie Now Help?

It’s really impressive how cyber criminals are able to create an online attack, steal money or infect computers worldwide without being caught in what they do. The only thing you can do for now is prevent yourself from being their victims. Of course, be careful when visiting websites, opening e-mails or downloading files. Also use authentic antivirus software to prevent your computer from being infected. If you need help with PC services like virus and spyware removal, performance optimization, installation and configuration and general repair, contact Techie Now right away!

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An intelligence notice was posted by the FBI on the Internet Crime Complaint Center’s website warning the people while browsing the web to be careful of Antivirus programs pretending to be credible but they are not. These programs are considered scareware or rogueware. According to the internet security bloggers/writers, scareware are software products, most usually commercial firewall and registry cleaner software, produce a lot of perky and alarming warning or threat notices serving some desired purpose. It is considered scam software which has a limited or no benefit at all. Rogueware is a form of computer malware that convinces users to pay for the fake removal of malware.

The notice states that these scareware programs are very aggressive and dangerous threats claiming that they clean computer viruses and attracting the users to buy them. Online criminals engage with the process called malvertising or malicious advertising where they even use botnets in posting ads in websites to convince and victimize more users.

As soon as you download the fake Antivirus software, a pop-up will appear. Closing this pop-up is not as easy as you think as hitting the X button or clicking the Close button. If the user agreed to press the Yes button to buy the Antivirus program, a form will prompt asking for payment information for the fake item. This fake software can install viruses, Trojans, and/or password intercepting keylogging programs in your computer.

Anti-Phishing Working Group stated that the total number of scareware programs from January to June last year has surpassed 2008 as a whole. Security analysts noticed that different AV programs are created so that it will be difficult for real antivirus software detect the threats. FBI recommended the users to always update their security software and operating systems. If ever you encounter a rogue Antivirus pop-up, quickly shutdown PC or close browser. Perform a complete secured Antivirus scan as soon as you turn on your computer again.

How Can Techie Now Help?

Scareware or rogueware can keep you and your computer in trouble. So like what FBI advises the computer users to do, you should be careful with those fake Antivirus programs that you see while browsing the web. Don’t let those scareware or rogueware fool you. For now, update your security software and operating system. If you need help, contact Techie Now. We offer PC support services like virus and spyware removal, performance optimization, installation and configuration and general repair.

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