Terms and Conditions

1. Introduction

The following terms and conditions govern your use of www.techienow.com ("web site") and the services offered within by Techie Now LLC or any of its providers or subsidiaries. It is important that you read them carefully as our services are provided under the condition that you have accepted without any modification the terms and conditions contained herein.

Techie Now LLC ("us" or "we") may change these terms and conditions at any time, with or without notice. Any updates will be published www.TechieNow.com. The customer ("you") is responsible to confirm agreement of these terms and conditions every time services are performed.

2. General

You represent that you are at least 18 years old and have the right, capacity and authority necessary to legally bind you and your business to these terms and conditions.

You may use the web site and associated services (including telephone services) subject to the compliance with these terms and conditions. However, we reserve the right to refuse the provision of services to anyone at any time without provision of neither notice nor reason.

You represent that you have read and accepted our Privacy Policy on our web site.

You cannot copy any of the contents of this web site for any use.

3. The services

We provide technical remote support (“services”) as a one-off activity or as part of a pre-paid subscription. The services can be initiated and performed via telephone and any other means made available at the web site.

iption. The services can be initiated and performed via telephone and any other means made available at the web site.

When you buy a Order Number for a one-off activity you have the right to use that Order Number once time only within the following 6 months after its purchase. After this 6 months period the Order Number will automatically expiry.

The services require that we gain control and access your computer. You acknowledge and agree that while we provide the services we may perform any activity required to deliver the service such as but not limited to: download and installation of software to your computer; change of operating system and other software settings; and gather technical data needed to perform the service. You agree that that we have no responsibility or liability under any circumstance at any time for any loss or harm that may arise from or may be related to the services.

You acknowledge, agree and grant appropriate permission to us to monitor and record the services and telephone calls for training, marketing research and quality assurance purposes. We may or may not use this permission at our convenience.

Our web site allows for third parties to post information. We are not responsible for such information and any failure to remove any such information for any reason.

If you provide information to us to be posted in our web site, you are confirming that it is not of confidential nature and that you hold the rights to publicize such information.

4. Service Availability

You acknowledge and agree that:

Our services may not be available at all times;
Some services will not be available to be delivered to you if we encounter technical difficulties to do so;
We reserve the right to refuse service if we consider that your connection will not allow us to provide a good quality service;
From time to time, we may have to perform maintenance activities. These activities may happen without prior notice and our services may or may not be accessible while we perform these activities; and
We may terminate a service or a subscription if we consider that you are using the service or subscription fraudulently to provoke harm.
It is your responsibility to ensure you maintain adequate and continuous Internet connectivity while we perform the service

5. Use of software and software licenses

We may need to download and/or run software on your computer to provide the service. Where this software is from third parties other than us, you acknowledge and agree that we may accept ant license agreements on your behalf. You acknowledge and agree that we may download, install and run trial versions of software. You acknowledge and agree that we may uninstall any software used to perform the service.

Unless otherwise authorize by the specific downloaded software’s license, you are not authorized to:

Make copies of software unless authorized by its particular license agreement;
Perform any attempt to discover the source code and algorithms via any reverse engineering techniques;
Rent, lease or sell the use of the software; and
Remove or alter any trademark or copyright notices;

6. Registration

In some cases we may require you to register and create an account with us to be able to acquire and use our services. To register you will need to provide a user name, password and other personal data. You acknowledge and agree that:

You are responsible for the use of your account;
You are responsible for maintaining confidentiality of your user name and password;
You must notify us immediately of any user name and password disclosure; and
You are responsible for providing accurate and valid data at the time of registration and to main it thereafter.

7. Fees and Payment

Our fees are published in the web site and may also be quoted during our telephone calls with you. You confirm these fees during the service ordering process. You agree to pay these fees and associated tax and charges.

For subscription services we will charge you the agreed fees and charges to the provided method of payment on the agreed payment schedule for a minimum term of 6 months. We reserve the right of cancelation of subscriptions and/or charge of associated fees for failed or late payments.

You acknowledge and agree that:

You are responsible to provide a new method of payment if the one initially provided becomes unusable for any reason;
You are responsible for any telephone call fees when you initiate the calls to us with the exception of calls to toll free numbers that we may provide;
The waiver of any fees is entirely at our discretion;

8. Warranties and limitation of liability

We will do our best endeavors to troubleshoot and resolve technical problems. There will be occasions in which we may not be able to resolve the problem. If you have acquired an one-off service we will then not charge your fee. If you have acquired a subscription this situation does not entitle you to cancel the subscription.

Other than the above there are no further warranties for our services.

In no event shall Techie Now LLC, its providers, partners, affiliates, subsidiaries or any of their respective employees, managers, directors or agents be liable for any direct, indirect special, incidental, exemplary, consequential damages of any kind or nature. Depending on your jurisdiction these limitations may not apply to you.

Techie Now LLC, its providers, partners, affiliates, subsidiaries aggregated liability is limited to the greater fee paid for the service or US$ 150.00.

9. Indemnity

You agree to defend, indemnify and hold harmless Techie Now LLC, its affiliates and their employees and agents from and against all claims, demands, liabilities, loss, damages costs and expenses, including legal fees, related to tour use of the services or your violation of the terms.

10. Privacy Policy

Your privacy is important to us. You can see our full Privacy Policy in our web site.

11. Termination

We provide the right to terminate provision of the services at any time and for any reason. In the case of prepaid services not performed or you pre-paid subscription, we will refund the fees corresponding to the non used services. If you breach this terms and conditions we may not refund any such fees.

You acknowledge and agree that upon termination of services:

We may delete you user account and associated information; and
There will not be any other fee or charge to be paid by us to you for any reason including but not limited to compensation.

12. Limitations

You acknowledge and agree that:

You cannot copy or mirror any content and services provided by us unless you obtain our prior approval;
You cannot use the services for any illegal purposes;
You are requesting services for your own computer or that you have obtained permission from the computer owner;
If you have acquired a subscription, you may use the services for the allowed number of computers only provided that they are part of the same physical address or belong to the same business entity;
For subscriptions we operate under fair usage policy. We understand that some customers require more help than others and we'll do best endeavors to support all our customers to the extent that doesn't hinder our ability to provide a good quality service to the majority of our customers. If particular customers use our service well over the average of other costumers then we may contact them to explain the situation and see if a different usage could be agreed. In extreme cases, we reserve the right to cancel the subscription.
Our services depend on Internet availability of which we do not have control;
We are not responsible for Internet data transmissions which can be intercepted and may be corrupted or altered;
You own or hold valid license or right to any electronic files and their content stored in the computer where we perform the services;
You may not sell, rent, lease or transfer the use of the services;
These terms and condition and any herein referenced content supersedes any prior written or oral agreements;
Given the number of actual and potential users of the services, we may not be able to monitor compliance to these terms and conditions. This shall not be taken as a waiver of the terms and conditions;
You are not authorized to include any reference to us or our services in any form or format without or prior written consent;
We will not back up your computer data before performing the service;
You are responsible for backing up your computer data before the service is performed;
In the event of data loss, we are not responsible for is restoration;
We may need to download and run third party tools in your computer in order to perform the services;
You agree to comply with all applicable United States laws and regulations including United States export laws and regulations; and
You represent and warrant that you are not on the United States' prohibited party list and not located in or a national resident of any country on the United States' prohibited country list.

13. Notices

Any notice from you to us must be done to:

frontdesk@techienow.com; or
Techie Now LLC
297 Kingsbury Grade
Suite 141, Mail Box 4470
Lake Tahoe (Stateline)
NV 89449-4470
USA

Notice from us to you will be done to your provided email address or, when available, to your last known address in our records.

You acknowledge and agree that electronic communications such as emails are legally sufficient to confirm your identity and have the same effect as having a written signature.

14. Governing Law and Jurisdiction

The substantive laws of the State of Nevada, United States of America, without reference to any conflicts of law principles that would require the application of the laws of any other jurisdiction, shall govern these terms. You agree that this terms and conditions and your use of our web site and services shall be governed in all respects by the internal substantive laws of the State of Nevada, without regard to conflict of law’s provisions and shall not be governed by the United Nations Convention on the International Sale of Goods. Any action or proceeding arising or relating to the web site or our services is subject to jurisdiction of the state of Nevada.