F.A.Q.

Q.Why do you give certain products for free?
A. You may be thinking where's the catch? Why free? We strongly believe that the only way to receive is to give first. But yes… there´s a catch… We are convinced that you will like our product so much that you will remember us and tell your friends about us bringing us more business.

Q. How does the referral program work?
A. Our current offer is valid is promotional only and will end soon. The person that your refer to us needs can buy any service. Tell them to enter your email address in the sign up form. We'll then contact you over email and pay you $5.00 via PayPal within 30 days if not refunded. This offer is valid for the first purchase.

Q. Can you provide software to be installed?
A. If you require certain freeware applications or you own the appropriate licenses then we’re able to help.

Q. What is the NO FIX NO FEE guarantee?
A. If we cannot perform your requested service, we’ll refund what you paid. No questions asked.

Q. Do you have gift cards?
A. Not right now but they are coming soon.

Q. Can I use your services from any computer?
A. Our services are enabled for any PC running Windows XP, Vista and Windows 7. Minimum requirements are listed below.
Minimum requirements:
Windows XP: Pentium III with 256mb of RAM.
Windows Vista and Windows 7: Pentium IV with 512mb of RAM
Note: you'd also need at least a little of hard drive space available.

Q. How long does each service take?
A. The duration of our work will depend on how challenging the task is. But don't worry, the price is the same for you.

Q. I've got an Order Number... what do I do now ?
A. Go to our home page and click on the image that says 'I've got an Order Number'. Then just follow the instructions.

Q. Where can I send feedback or questions?
A. Please email us our contact us form

Q. What are your hours of operation?
A. We are currently focusing in the US market covering the following time zones:
PST -> 6am to 10pm | CST -> 8am to Midnight | EST -> 9pm to 1am
We will be moving very soon to a 24x7 support model.